Slack

Last updated: August 22, 2025

Integrating Slack with Zams lets you connect team communication with automated actions. You can send and receive messages, search content, retrieve user or channel information, and even trigger Zams actions directly from a Slack channel. This helps streamline workflows and reduce manual communication tasks.

Connection Method

  • Authentication Type: OAuth Flow

  • Requirements:

    • A Slack workspace where you have permissions to install apps.

    • The Zams Slack App will be installed in your workspace.

  • Steps to Connect in Zams:

    1. Click Connect and follow the Slack OAuth sign-in flow.

    2. Grant Zams permission to access channels, messages, and user data (only within the scope you approve).

    3. Once complete, the Slack integration will be available for use in your agents.

Note: Zams cannot see private channels unless the bot is explicitly invited to them.

Available Functionalites

Funcionality

Description

Send Messages

Send a message in channels, DMs, multi-user DMs.

List Channels

Retrieve the list of channels the bot has access to

Get Channel Info

Read channel information and metadata.

Find User Info

Search for a Slack user and get their details.

Read DMs / Group DMs

Access direct messages and group DMs the bot is a member of.

React to Message

Add a reaction (emoji) to a specific message or thread.

Read Reactions

Retrieve reactions from a given message.

Forward Message

Forward a message from one channel or DM to another.

Search Messages

Search messages across channels, groups, and DMs the bot can access.

Example of Use

  • Send automated notifications:

"@Slack Create a new lead on @Hubspot and send the summary to the #sales-team channel."

  • Query Slack data:

“@Slack Find the last 5 messages in the #product channel.”

  • Direct communication:

“@Slack Send a DM to Alex saying the meeting is moved to 3 PM.”

  • Search and forward content:

“@Slack Search for messages mentioning ‘Q4 strategy’ in #marketing and forward them to #executive-updates.”

Special use case — dedicated Slack channel:

A dedicated channel can be set up where commands trigger Zams actions directly from Slack. Contact our Support Team for more information.