Google Contacts

Last updated: August 22, 2025

The Google Contacts integration allows Zams to work with your contact list stored in your Google account. With this integration, your agents can find, create, update, and organize contacts directly from Zams. This makes it easier to manage relationships and keep your contact information up to date without manual effort.

Connection Method

  • Authentication Type: OAuth Flow

  • Requirements:

    • A Google account with Contacts enabled.

  • Steps to Connect in Zams:

  1. Go to Integrations in the Zams dashboard.

  2. Select Google Contacts from the list of available integrations.

  3. Click Connect and follow the Google OAuth sign-in process.

  4. Grant Zams permission to access and manage your contacts.

  5. Once complete, Google Contacts features will be available to your agents.

Available Functionalites

Funcionality

Description

Search Contacts

Look up a contact by name, email, or phone number.

View Contact Details

Get complete details for a specific contact (such as phone, email, and address).

Add New Contact

Create a new contact in your Google account.

Update Contact

Edit an existing contact’s information.

Delete Contact

Remove a contact from your address book.

Merge / Resolve Contact

Combine duplicate contacts into one.

Promote Contact

Highlight or mark a contact as more important for easier access.

Example of Use

  • Search for a contact:

“Find John Doe’s phone number.”

  • Add a new contact:

“Create a new contact for Lisa Adams with the email lisa.adams@example.com and phone number 555-1234.”

  • Update or clean up contacts:

“Merge duplicate entries for Robert Smith.”